Alcohol and Drugs

Catalyst has been helping people in Surrey change for over 30 years. As Surrey Alcohol and Drug Advisory Service .png


Catalyst is a not for profit organisation providing services for people who experience wellbeing problems which may arise from traumas, often resulting in drug and alcohol use. We offer non-medical interventions in a friendly, accessible, professional and non-judgemental way. We believe people are their own best resource and we work to enable these skills to be activated and learn new ones. 

With partnership working and offering flexible services in priority need areas in Surrey and beyond, we believe we can reduce the isolation and stigma faced by people experiencing challenges through a number of projects:

Drug & Alcohol - The Integrated Services in Surrey (ISIS) programme works across Surrey with drug and alcohol users who want to embark on their own recovery and with people with complex needs who have disengaged with other services.

Reach Out Counselling - This is a countywide service offering counselling in groups in all 11 Surrey Boroughs for people who are using drugs and/or alcohol and those affected by someone else's use.

The Welcome Project - As part of Community Connections, it works to improve mental wellbeing for people affected by anxiety, stress and depression through a range of activities and support in Guildford, Waverley, Surrey Heath, Farnham, Spelthorne, Runnymede, Woking and West Elmbridge in partnership. 

CIAG Work - This provides assertive outreach with people identified as problematic due to their anti-social behaviours. Intensive and robust interventions with individuals to reduce the impact of the community. 

Catalyst helps drug and alcohol users to improve their lives on a daily basis by being available by offering accessible support and believes from its own evidence that people have the power to change given the right tools and help. 

14 Jenner Road

T: 01483 590 150

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Surrey Drug and Alcohol Care

Surrey Drug and Alcohol Care Ltd (SDAC) operates a helpline open to callers 24 hours a day, 365 days a year. We offer help and support for anyone who is concerned about the problems that Drugs and Alcohol cause.

They could be users themselves, parents, siblings or friends. Usually many people are affected by the problems of a single user and we want to help anyone touched by the misuse of drugs and alcohol. In addition, for residents within the Surrey County Council area, we can offer referrals into professional treatment services. 

SDAC manages a Telephone Counselling Service (TCS). A team of professional British Association for Counselling and Psychotherapy accredited counsellors staff this service. 

Starting with the initial call to the Helpline, we aim to offer unbiased support and encouragement to users, friends and family. The helpline is manned 24 hours a day. 

39 Castle Street

T: 0808 802 5000


Alcoholics Anonymous

Alcoholics Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism.

The only requirement for membership is a desire to stop drinking. There are no dues or fees for AA membership; we are self-supporting through our own contributions.

AA is not allied with any sect, denomination, politics, organisation or institution; does not wish to engage in any controversy; neither endorses nor opposes any causes. Our primary purpose is to stay sober and help other alcoholics to achieve sobriety. 

T: 0800 9177 650



i-access support people in Surrey who want help with their problematic drug use and those who are dependent on alcohol and want to stop or control their drinking. Our main office is in Guildford but we are a Surrey wide service offering clinics across the county. 

Our multi-disciplinary team consists of doctors, nurse specialists, substance misuse specialists, recovery workers, counsellors, care managers, social workers, a Carers' Liaison Officer and administrators. All are highly experienced at helping people affected by drug and alcohol misuse and their families. 

We offer advice and information, one-to-one key-working sessions and group work to support you on your road to recovery. 

T: 0300 2225932

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Frank- Friendly,  confidential drugs

Friendly, confidential drugs advice

T: 0300 123 6600



Don't Bottle It Up

Don't Bottle It Up allows you to work out what level of risk you are at as a result of your drinking, to access personalised advice online and, where appropriate, find out where you can get face-to-face support locally.

DontBottleItUp allows people to complete the Alcohol Use Disorders Identification Test (AUDIT), developed by the World Health Organization (WHO) in 1982 as a simple way to identify people who are at risk of harm as a result of their drinking.

The AUDIT questionnaire identifies the preliminary signs of risky drinking and mild dependence experienced within the last year.  It is one of the most accurate ways to identify risky drinking available and has been rated 92% effective in detecting risky drinking.  Unlike some alcohol screening tests, the AUDIT has proven to be accurate across all ethnic and gender groups.

The test contains ten multiple choice questions on the amount and frequency of alcohol consumption, drinking behaviour and alcohol-related problems or reactions.  On average, it should take only two minutes to complete.

T: 0300 123 6600




Catch22 Surrey Young people's Substance Misuse Service (SYPSMS) is a county-wide specialist treatment service, offering; one-to-one support to young people and their families, a 24 hour help line, counselling  and pharmacological support, as part of our tailored recovery approach for young people ages 11 to 21-years-old successfully delivering a positive outcome for the young people we work with. 

Young people are at the centre of all we do. We ensure the young person knows they will be listened to at all times. We work with young people at their pace, in an environment where they are comfortable - we don't expect them to travel to us. We also offer volunteering opportunities. 

How we help

  • a 'harm-reduction' approach
  • a 24/7 helpline for young people and their families 
  • rapid response for prescribing needs, including access to needle exchange
  • individually tailored help
  • family work
  • specialist support for mental health problems
  • transitional support to adult services

Carch22 have a history of close positive partnership working with Surrey young people and families Services, education, housing, A&E's, treatment providers, police and other agencies across Surrey ensuring young people get the right support they need, when they need it. 

The Mansion
68 Church Street
KT22 8DP

T: 01372 8329050  800 622 6662 (24/7 emergency referral and crisis helpline)



Smart Recovery

We help people to recover from addictive behaviour and lead meaningful and satisfying lives. Our approach is secular and is science based; using motivational, behavioural and cognitive methods.

We run a network of self help meetings and also partner with care professionals. 

UK SMART Recovery
Dresden House
The Strand
Stoke on Trent


T: 0330 053 6022



We believe alcoholism affects the whole family, not just the drinker. We are an international organisation with over 800 support groups in the UK and the Republic of Ireland. Al-Anon is a fellowship of relatives and friends of alcoholics who share their experience in order to solve their common problems. 

Whatever your relationship to the drinker, whatever your story, Al-Anon can help. 

Al-Anon Family Groups hold regular meetings where members share their own experience of living with alcoholism. Al-Anon does not offer advice or counselling, but members give each other understanding, strength and hope.